24. Windows 7 32 bit users
There is a known problem for some builds of the Windows 7 32 bit operating system. The issue relates to an incompatibility with gameguard and has been seen to cause both Gameguard Error: 0 and Gameguard Error: 114. A "beta" patch was released before closed beta 3 on July 2, 2009 to attempt to correct the issue, however NCSoft have said this file is still in testing and is not yet an official release.
The beta patch has not corrected the problem in all cases, however appears to have corrected the issues for most users. Some users have reported to continue to get the Blue Screen of Death (BSOD) after starting the game. One known working solution for this problem is as follows:
* Open your "bin32" folder, commonly found at "C:/Program Files/NCSoft/Aion/bin32"
* Rename the file called "GameGuard.des" to "GameGuard.old"
* Extract a new copy of the file called "GameGuard.des" from the archive found -->
here.
* Start the NCSoft Launcher.
Further discussion on finding fixes for Windows 7 32 bit users is still ongoing and can be found
here. It has also been reported that 'Windows 7 32 Bit Ultimate Build 7229' does not experience issues.
.
